Booking Policy
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Clients who are more than 5 minutes late will be considered a “no-show” and will need to pay for the missed service(s) before booking another appointment. Additionally, clients will be prompted to place a card on file for future bookings, which will be charged for any subsequent no-shows.
Why This Policy? By being more than 5 minutes late, you disrupt our daily schedule, which impacts not only your appointment but also our ability to serve other clients on time. This policy ensures fairness for all clients and helps maintain our business’s reputation.
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Clients must notify their barber if they wish to reschedule or cancel at least 8 hours before their scheduled service(s). Failure to do so will result in the client needing to pay for the missed service(s) before they can book another appointment. Additionally, clients will be prompted to place a card on file for future bookings, which will be charged for any subsequent no-shows.
Why This Policy? By canceling or rescheduling within 8 hours, it may not provide enough time for another client to fill that appointment slot, leading to a loss of income for your barber.
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Clients who miss their appointment without any notice will need to pay for the missed service(s) before booking another appointment. Additionally, clients will be prompted to place a card on file for future bookings, which will be charged for any subsequent no-shows.
Please remember, our barbers make a living by keeping their chairs filled. Every time a client is late, fails to reschedule in advance or misses their appointment, their barber loses money. Thank you for your cooperation!